Dedicated to finding joy and meaning in every moment
With over ten years of experience in customer-facing roles, digital marketing, and project management, I am committed to driving business growth and building strong customer relationships. I have successfully managed projects by collaborating with cross-functional teams to create customized marketing plans for our clients. As a Customer Project Manager in web marketing automation, I dedicated myself to supporting both clients and the internal team while continuously learning and adapting to different work environments.
On a personal note, I am a devoted mother to my two little "clients"—my kids. They keep me as focused and engaged as any demanding customer!
Career focus and skills
I am seeking opportunities in the following areas:
Customer Success
CARE
...to establish personal connections with clients, ensuring their satisfaction and success throughout their journey.
Digital Marketing
DARE
...to leverage my creative abilities in developing impactful online campaigns.
Project Management
PREPARE
...to transform each project journey into a deeply enriching experience.
Human mindset
CARE
Team spirit and collaboration
Empathy
Creativity
Written communication
Training delivery
Transversal collaboration
Quality customer service
Tech and digital
DARE
Email marketing
Web automation and CRM
Multi-channel marketing
MS Office, Mailchimp
WordPress, HTML
Dreamweaver
JIRA, Basic CSS
Project Management
PREPARE
Time management
Team coordination
Analytical
Agile and vigilent
Operational tasks
Prioritization
Detail - oriented
About
Hello! I'm Adriana, a dedicated customer driven professional with a background in communication, public relations and marketing. My academic journey has uniquely prepared me for a career in business, where I've seamlessly integrated my education with the roles I've pursued and obtained.
On a personal level, I have a deep passion for philosophy, psychology, culture, science, and technology, with a particular interest in AI. I enjoy exploring these subjects through reading and following the latest developments.
As a mother, I'm not only dedicated to caring, nurturing, and educating my two little children but also take on the role of a Project Manager or Customer Success Manager in raising them. From managing tantrums to coordinating schedules, I approach parenting with creativity, problem-solving, and a touch of humor. After all, raising kids is the ultimate project management challenge!
Let's connect and discover how my unique blend of professional expertise and parenting skills can benefit your team.
Relevant Work
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