eConsent local implementation at Sanofi

eConsent local implementation at Sanofi

the eConsent solution implemented at Sanofi played a crucial role in obtaining approved and informed consent from healthcare professionals (HCPs) during medical calls/visits or through various communication channels where HCPs needed to provide consent for receiving information from Sanofi.
Traditionally, securing consent from HCPs for communication purposes often involved cumbersome manual processes, including paper forms or verbal agreements. However, with the introduction of eConsent, this process was modernized and streamlined.
Through the eConsent platform, healthcare professionals were presented with digital consent forms that outlined the types of communication they could expect to receive from Sanofi, such as medical updates, product information, or invitations to educational events. The platform provided interactive features to enhance understanding, such as multimedia content and interactive elements, ensuring that HCPs were fully informed about the nature of the communication and their rights regarding consent.
Moreover, eConsent facilitated the documentation of consent in real-time, ensuring compliance with regulatory requirements and providing a transparent HCP record.
More Details

Key Roles and Responsibilities:

 

  • Provided strategic leadership and direction for the local implementation of the eConsent module, overseeing all project aspects from initiation to completion.
  • Engaged with key stakeholders across various departments including business operations, medical, regulatory affairs, IT, compliance, and marketing. 
  • Gathered requirements, addressed concerns, and ensured alignment with organizational goals.
  • Collaborated with IT teams to customize the eConsent module to meet local regulatory requirements and seamlessly integrate it with existing systems and workflows.
  • Gathered feedback from stakeholders and continuously refined processes to optimize outcomes.

 

Achievements:

  • Deployed the eConsent module within the designated timeline and budget, meeting all project milestones and objectives.
  • Improved sales team and healthcare professional experience through the implementation of a user-friendly and transparent consent process.
  • Enhanced compliance with regulatory requirements and documentation standards, reducing the risk of non-compliance penalties and audit findings.
  • Increased operational efficiency and cost savings by digitizing and streamlining the consent process, eliminating manual paperwork and administrative burdens.